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Another round of heavy rain moving through portions of SE Texas today. Some heavy showers and thunderstorms were as far north as China and Nome this morning. By this evening most of the rain will start to move out. Highs today will reach the mid 80's. Our coverage of showers goes down to 30% for Friday with highs in the upper 80's.
Entergy explains power restoration process
SOUTHEAST TEXAS - Entergy had reduced the number of people without power from several thousand to about 500 late Tuesday morning, according to information Entergy provided to KFDM News.
A spokeswoman says only a few outages were specifically weather-related. They include two in Vidor, one Sunday night and the other Monday night. Another outage Monday involved a power line that came down but Entergy isn't certain if it was weather-related. The company says it had to slowly bring customers back on line to avoid a damaging surge.
Other outages included one in Hamshire (906) customers that began at about 2 a.m. Monday with most customers back by 3 a.m. Some were out until about 5:30 a.m. A downed power line affected the Mayhaw substation in the Mauriceville area and about 1,800 customers.
Beaumont - From Entergy Texas
The deep freeze conditions plaguing Southeast Texas haven't caused an unusual increase in the number of power outages. But the ones that do occur tend to last longer because of the different way customers are restored once any needed repairs are made.
"We use a slower process in bringing customers back online after an outage in extreme weather like were having," explained Vernon Pierce, customer service vice president, Entergy Texas, Inc. "While we have had some outages that were specifically weather-related, what our customers may notice is that if an outage occurs, regardless of the cause, restoration follows a different process.
"Rather than simply energizing an entire power line all at once, we bring customers back online one section at a time to avoid a power surge that could cause damage to our system and make the situation worse."
The reason for the different process involves how much power-or load-is being used. During temperature extremes, whether that means summer heat or winter cold, customers tend to use a lot of electricity, either keeping the heat on or air conditions running.
When an outage occurs, restoring all the customers on a given feeder has the potential to create a large power surge. And that surge could be higher than the built-in protective devices on a line can handle, meaning Entergy Texas equipment could trip offline.
"We have devices in place that are designed to protect our system during normal load," Pierce said. "But during weather extremes, we must change our processes to make sure we protect our system and also do the right thing by our customers. That means restoring power in a way that best ensures reliability for them."
Pierce reminds customers that information is available from Entergy online, particularly the View Outages www.etrviewoutage.com program that shows where power is out and provides information about anticipated restoration times. Customers may also sign up for text messaging text messaging from Entergy to keep them up to date on outages that occur at their home or business. Information on these programs and more is available through www.entergytexas.com.
Entergy Texas, Inc. delivers electricity to more than 420,000 customers in 27 counties. It is a subsidiary of Entergy Corporation. Entergy is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, and it is the second-largest nuclear generator in the United States. Entergy delivers electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas.